COVID-19 (Coronavirus) Update

Disbursements may be made online or by submitting the "Request for Disbursement Form" via mail, email or fax for processing. Disbursements can now be payable to the account owner, the beneficiary or the institution.

If you would like to make a deposit, you may logon to your account and on the account view page you may choose CONTRIBUTION OR SCHEDULED DEPOSITS. You may also mail in a check or money order for deposit. During these times of uncertainty with COVID-19, account owners can change and/or terminate their payroll deductions and automatic debits (ACH) without any fees or penalties.

All documents and correspondence should be submitted via e-mail or fax at (225) 612-6497, or mailed to START Saving Program, P O Box 91271, Baton Rouge, LA 70821-9271. For questions related to START or START K12, email and for questions related to LA ABLE, email If you are locked out of your START, START K12, or LA ABLE account, please send an email to

For additional information, follow @startsaving529programla on Facebook.

Please note that due to measures taken to reduce the spread of COVID-19, annual account statements will not be mailed at this time. You can view your statement(s) online by logging in to your account, clicking on the Account View page, and selecting "View Statements" at the top of the page.

If additional assistance is needed, we are offering Virtual Office Hours for your safety and convenience. Click here to schedule a Zoom Meeting Appointment with a member of the START staff.

The START Saving Program is an innovative college savings plan designed to help families contend with the growing costs of educating their children after high school.
Get the answers to START’s most frequently asked questions. Don’t see your questions? Contact us below.
START Expenses
Account funds may be used to pay: Qualified Higher Educational Expenses, which are limited to tuition, fees, books, supplies, equipment, room/board, and special needs for START accounts.
START Deposits
Deposits are deductible from the Louisiana State Taxable Income up to a maximum of $2,400 per year, per account, and any unused portion may be carried forward to subsequent tax years on individual returns. There is a lifetime maximum deposits of $500,000 combined accounts for each beneficiary.
About K12
The START K12 Program is an educational savings plan designed to help families save for tuition expenses related to attendance at an eligible Louisiana Elementary or Secondary school that provides kindergarten through twelfth grade.
K12 Expenses
Qualified Education Expenses, are limited to tuition in connection with enrollment or attendance at a Louisiana Elementary or Secondary Schools. Maximum annual withdrawals up to $10,000.
K12 Deposits
Deposits are limited to a lifetime maximum of $180,000 combined accounts for each beneficiary. Deposits do not receive a Louisiana State taxable deduction for START K12 accounts.

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