START is now open to the public. Please note that we are accepting in person deposits or completed forms for processing. Please email us at start@la.gov with any questions you may have and we will assist you in a timely manner.

Disbursements may be made online or by submitting the "Request for Disbursement Form" via mail, email or fax for processing. Disbursements can now be payable to the account owner, the beneficiary or the institution.

If you would like to make a deposit, you may logon to your account and on the account view page you may choose CONTRIBUTION OR SCHEDULED DEPOSITS. You may also mail in a check or money order for deposit. During these times of uncertainty with COVID-19, account owners can change and/or terminate their payroll deductions and automatic debits (ACH) without any fees or penalties.

START now has access to mail sent via U.S. Postal Service. All documents and correspondence should be submitted via e-mail or fax at (225) 612-6497, or mailed to START Saving Program, P O Box 91271, Baton Rouge, LA 70821-9271. For questions related to START or START K12, email start@la.gov and for questions related to LA ABLE, email laable@la.gov. If you are locked out of your START, START K12, or LA ABLE account, please send an email to 529plan.access@la.gov.

For additional information, follow @startsaving529programla on Facebook.

Please note that due to measures taken to reduce the spread of COVID 19, annual account statements will not be mailed at this time. You can view your statement(s) online by logging in to your account, clicking on the Account View page, and selecting "View Statements" at the top of the page.

Due to COVID 19, you will have until July 15, 2020 to reimburse your START Saving Account of any refunds received from your institution. Please click here for instructions.

If additional assistance is needed, we are offering Virtual Office Hours for your safety and convenience. Click here to schedule a Zoom Meeting Appointment with a member of the START staff.